Privacy Policy
How FindInOut collects, uses, and protects your personal information when you use our website monitoring platform.
Last updated: November 3, 2026
FindInOut (“we”, “us”, or “our”) operates the FindInOut website monitoring service. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide when you create an account, subscribe to a plan, or contact support, including:
- Name, email address, and phone number
- Billing and payment details processed by our payment partners (we do not store full card numbers)
- Monitor configuration: URLs, selectors, alert preferences, and related settings
- Account activity such as login times, monitor runs, and change alerts
We also collect technical data automatically, such as IP address, browser type, device information, and usage logs needed to operate and secure the service.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve the FindInOut platform
- Run website monitors and deliver change alerts
- Process payments and manage subscriptions
- Respond to support requests
- Detect abuse, prevent fraud, and protect our systems
- Send product updates and service notices (you can opt out of non-essential marketing)
Sharing of Information
We do not sell your personal information. We may share data with:
- Payment processors (for example Chariow) to complete checkout
- Infrastructure and email providers required to run the service
- Authorities when required by law or to protect our rights and users
Service providers are bound to use your data only to perform services for us.
Data Retention & Security
We retain account and monitoring data for as long as your account is active and as needed for legal, billing, and security purposes. We use industry-standard safeguards to protect your information. No method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data, or to object to certain processing. Contact us at support@findinout.com to exercise these rights.
Cookies
We use essential cookies for authentication and session security, and may use analytics cookies to understand product usage. You can control cookies through your browser settings.
Children’s Privacy
FindInOut is not directed to children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of the service after changes means you accept the updated policy.
Contact
Questions about privacy? Email support@findinout.com or call +1 (415) 555-0142.